Terms Of Services

Terms of Services

Usage of LudoFansClub

Any person utilizing LudoFansClub or the LudoFansClub App ("User") for availing the online gaming services offered therein or participating in the various contests and games, being conducted on LudoFansClub shall be bound by these Terms and Conditions, and all other rules, regulations and terms of use referred to herein or provided by LudoFansClub in relation to any LudoFansClub Services.

LudoFansClub shall be entitled to modify these Terms and Conditions, rules, regulations and terms of use referred to herein or provided by LudoFansClub in relation to any LudoFansClub Services at any time, by posting the same on LudoFansClub app or website. Use of LudoFansClub constitutes the User's acceptance of such Terms and Conditions, rules, regulations and terms of use referred to herein or provided by LudoFansClub in relation to any LudoFansClub Services, as may be amended from time to time. LudoFansClub may also notify the user of any change or modification in these Terms and Conditions, rules, regulations and terms of use referred to herein or provided by LudoFansClub, by way of sending an email to the User's registered email address or posting notifications in the User accounts. The User may then exercise the options provided in such an email or notification to indicate non-acceptance of the modified Terms and Conditions, rules, regulations and terms of use referred to herein or provided by LudoFansClub. If such options are not exercised by the User within the time frame prescribed in the email or notification, the User will be deemed to have accepted the modified Terms and Conditions, rules, regulations and terms of use referred to herein or provided by LudoFansClub.

Certain LudoFansClub Services being provided on LudoFansClub may be subject to additional rules and regulations set down in that respect. To the extent that these Terms and Conditions are inconsistent with the additional conditions set down, the additional conditions shall prevail.

LudoFansClub may, at its sole and absolute discretion:

• Restrict, suspend, or terminate any User's access to all or any part of LudoFansClub or LudoFansClub Services
• Change, suspend, or discontinue all or any part of the LudoFansClub Services
• Reject, move, or remove any material that may be submitted by a User
• Move or remove any content that is available on LudoFansClub;
• Deactivate or delete a User's account and all related information and files on the account;
• Establish general practices and limits concerning use of LudoFansClub;

In the event any User breaches, or LudoFansClub reasonably believes that such User has breached these Terms and Conditions, or has illegally or improperly used LudoFansClub or the LudoFansClub Services, LudoFansClub may, at its sole and absolute discretion, and without any notice to the User, restrict, suspend or terminate such User's access to all or any part of LudoFansClub or the LudoFansClub Services, deactivate or delete the User's account and all related information on the account, delete any content posted by the User on LudoFansClub and further, take technical and legal steps as it deems necessary.

If LudoFansClub charges its Users a platform fee in respect of any LudoFansClub Services, LudoFansClub shall, without delay, repay such platform fee in the event of suspension or removal or the User's account or LudoFansClub Services on account of any negligence or deficiency on the part of LudoFansClub, but not if such suspension or removal is affected due to:

• Any breach or inadequate performance by the User of any of these Terms and Conditions; or
• Any circumstances beyond the reasonable control of LudoFansClub.

Users consent to receiving communications such as announcements, administrative messages and advertisements from LudoFansClub or any of its partners, licensors or associates.

How do I withdraw cash

You can withdraw your winning amount only from the win wallet. When you will win more than 100rs. as a winning amount, you can transfer this amount through Paytm transfer. For any financial transaction, have no worries because we follow secure payment gateways.

LudoFansClub includes a combination of content created by LudoFansClub, its partners, licensors, associates and/or Users. The intellectual property rights ("Intellectual Property Rights")in all software underlying LudoFansClub and the LudoFansClub Services and material published on LudoFansClub, including (but not limited to) games, Contests, software, advertisements, written content, photographs, graphics, images, illustrations, marks, logos, audio or video clippings and Flash animation, is owned by LudoFansClub, its partners, licensors and/or associates. Users may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on LudoFansClub either in whole or in part without express written license from LudoFansClub.

Users may request permission to use any LudoFansClub content by writing in to LudoFansClub Helpdesk.

Users are solely responsible for all materials (whether publicly posted or privately transmitted) that they upload, post, e-mail, transmit, or otherwise make available on LudoFansClub("Users' Content") Each User represents and warrants that he/she owns all Intellectual Property Rights in the User's Content and that no part of the User's Content infringes any third party rights. Users further confirm and undertake to not display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights of any third party on LudoFansClub. Users agree to indemnify and hold harmless LudoFansClub, its directors, employees, affiliates and assigns against all costs, damages, loss and harm including towards litigation costs and counsel fees, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on LudoFansClub, by such User or through the User's commissions or omissions.

Users hereby grant to LudoFansClub and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of,distribute, publicly perform, publicly display, transfer, transmit, and/or publish Users' Content for any of the following purposes:

• displaying Users' Content on LudoFansClub
• distributing Users' Content, either electronically or via other media, to other Users seeking to download or otherwise acquire it, and/or
• storing Users' Content in a remote database accessible by end users, for a charge.
• This license shall apply to the distribution and the storage of Users' Content in any form, medium, or technology.

All names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on LudoFansClub(s) belonging to any person (including User), entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to LudoFansClub.

Third Party Sites, Services and Products

LudoFansClub may contain links to other Internet sites owned and operated by third parties. Users' use of each of those sites is subject to the conditions, if any, posted by the sites. LudoFansClub does not exercise control over any Internet sites apart from LudoFansClub, and cannot be held responsible for any content residing in any third party Internet site. LudoFansClub's inclusion of third-party content or links to third-party Internet sites is not an endorsement by LudoFansClub of such third-party Internet sites.

Users' correspondence, transactions or related activities with third parties, including payment providers and verification service providers, are solely between the User and that third party. Users' correspondence, transactions and usage of the services of such third party shall be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and the User shall be solely responsible for reviewing the same prior to transacting or availing of the services of such third party. User agrees that LudoFansClub will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions with third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.

LudoFansClub contains content that is created by LudoFansClub as well as content provided by third parties. LudoFansClub does not guarantee the accuracy, integrity, quality of the content provided by third parties and such content may not relied upon by the Users in utilizing the LudoFansClub Services provided on LudoFansClub including while participating in any of the contests hosted on LudoFansClub.

Privacy Policy

All information collected from Users, such as registration and credit card information, is subject to LudoFansClub's Privacy Policy which is available at Privacy Policy.

User Conduct

Users agree to abide by these Terms and Conditions and all other rules, regulations and terms of use of the Website. In the event User does not abide by these Terms and Conditions and all other rules, regulations and terms of use, LudoFansClub may, at its sole and absolute discretion, take necessary remedial action, including but not limited to:

• restricting, suspending, or terminating any User's access to all or any part of LudoFansClub Services;
• deactivating or deleting a User's account and all related information and files on the account. Any amount remaining unused in the User's Game account or Winnings Account on the date of deactivation or deletion shall be transferred to the User's paytm account on record with LudoFansClub subject to a processing fee (if any) applicable on such transfers as set out herein; or
• refraining from awarding any prize(s) to such User.

Users agree to provide true, accurate, current and complete information at the time of registration and at all other times (as required by LudoFansClub). Users further agree to update and keep updated their registration information.

A User shall register or operate more than one User account with LudoFansClub.

Users agree to ensure that they can receive all communication from LudoFansClub by marking emails from LudoFansClub as part of their "safe senders” list. LudoFansClub shall not be held liable if any email remains unread by a User as a result of such e-mail getting delivered to the User's junk or spam folder.

Any password issued by LudoFansClub to a User may not be revealed to anyone else. Users may not use anyone else's password. Users are responsible for maintaining the confidentiality of their accounts and passwords. Users agree to immediately notify LudoFansClub of any unauthorized use of their passwords or accounts or any other breach of security.

Users agree to exit/log-out of their accounts at the end of each session. LudoFansClub shall not be responsible for any loss or damage that may result if the User fails to comply with these requirements.

Users agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorized third party software designed to modify or interfere with LudoFansClub Services and/or LudoFansClub experience or assist in such activity.

Users agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying LudoFansClub or LudoFansClub Services.

Users agree that without LudoFansClub's express written consent, they shall not modify or cause to be modified any files or software that are part of LudoFansClub's Services.

Users agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support LudoFansClub or the LudoFansClub Services (each a "Server"); or (2) the enjoyment of LudoFansClub Services by any other User or person.

Users agree not to institute, assist or become involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to disrupt LudoFansClub Services or any other person's use or enjoyment of LudoFansClub Services.

Users shall not attempt to gain unauthorized access to the User accounts, Servers or networks connected to LudoFansClub Services by any means other than the User interface provided by LudoFansClub, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of LudoFansClub Services.

Without limiting the foregoing, Users agree not to use LudoFansClub for any of the following:

• To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
• To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
• To publish, post, upload, e-mail, distribute, or disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
• To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, LudoFansClub, any software, hardware, or telecommunications equipment;
• To advertise, offer or sell any goods or services for any commercial purpose on LudoFansClub without the express written consent of LudoFansClub;
• To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters;
• To advertise, offer or sell any goods or services for any commercial purpose on LudoFansClub without the express written consent of LudoFansClub;
• To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner;
• To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
• To restrict or inhibit any other user from using and enjoying any public area within our sites;
• To collect or store personal information about other Users;
• To interfere with or disrupt LudoFansClub, servers, or networks;
• To impersonate any person or entity, including, but not limited to, a representative of LudoFansClub, or falsely state or otherwise misrepresent User's affiliation with a person or entity;
• To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through LudoFansClub or to manipulate User's presence on LudoFansClub(s);
• To take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
• To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities (collectively, the "Forums") only to send and receive messages and material that are proper and related to that particular Forum.

If a User chooses a username that, in LudoFansClub's considered opinion is obscene, indecent, abusive or that might subject LudoFansClub to public disparagement or scorn, LudoFansClub reserves the right, without prior notice to the User, to change such username and intimate the User or delete such username and posts from LudoFansClub, deny such User access to LudoFansClub, or any combination of these options.

Unauthorized access to the LudoFansClub is a breach of these Terms and Conditions, and a violation of the law. Users agree not to access LudoFansClub by any means other than through the interface that is provided by LudoFansClub for use in accessing LudoFansClub. Users agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.

Use of LudoFansClub is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit LudoFansClub's right to comply with governmental, court, and law-enforcement requests or requirements relating to Users' use of LudoFansClub.

Users may contact LudoFansClub Helpdesk with problems or questions, as appropriate.

Persons below the age of eighteen (18) years are not allowed to make any purchases or redemption on LudoFansClub & consequent participation in any activity on LudoFansClub Website or application is not permitted and such person is subject to disqualification at the sole and absolute discretion of LudoFansClub, whenever it comes to the knowledge of LudoFansClub.

LudoFansClub believes that parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a child- friendly online environment. These tools can also prevent children from disclosing online their name, address and other personal information without parental permission.

Although persons below the age of 18 years are allowed to use certain LudoFansClub Services on the LudoFansClub & it is limited to play only on practice mode.

LudoFansClub may not be held responsible for any content contributed by Users on the LudoFansClub.

Registration

In order to register for the Contest(s), Participants may required to accurately provide the following information:

• Name or User Name
• E-mail address
• Mobile Number
• Password

For getting any winning amount, participant may require to share his /her paytm account details correctly

LudoFansClub is not liable for any transaction, if details provided by the user are incorrect.

A participant will receive his/ her winnings in his paytm account within 24-48 hrs of submitting a redeem request.

If there is any delay in receiving the winning amount, a participant can directly contact LudoFansClub Helpdesk.

Participants may also be required to confirm that they have read, and shall abide by, these Terms and Conditions.

In the event a Participant indicates, while entering an address, that he/she is a resident of either Assam, Odisha or Telangana, such Participant will not be permitted to proceed to sign up for any round in the paid version of the Contest as described below.

Contest(s), Participation and Prizes

LudoFansClub offers a platform where one can purchase coins on LudoFansClub through Credit card, Net Banking, Debit card, UPI or Paytm wallet. Through purchased coins a participant can challenge his / her friend or any random online player & can play a game against any opponent by selecting a proper playing table.

Any player who loses the game, will get its coins deducted at the very instant of losing the game equivalent to the playing table amount & the player who wins the game will get the winning coins in his LudoFansClub wallet.

For every winning, LudoFansClub will deduct 20 % of the winning coins as a Platform fee & GST Taxations

Winning coins would be immediately reflected in the winners LudoFansClub Wallet after deduction of LudoFansClub platform fee.

A participant can redeem his/ her coins into the Paytm wallet by submitting a redeem request & by providing correct Paytm details.

A participant can redeem coins from his / her LudoFansClub wallet if & only if participant’s LudoFansClub Win wallet has a minimum of 100 coins.

LudoFansClub shall not charge any processing fee for the online transfer of winning amount from user’s wallet to the User's paytm on record with LudoFansClub. Users are requested to note that they will be required to provide correct details accordingly.

Any player who exits the game in between or not play on his turn for thrice would be considered a loser & coins would be deducted from his account & credited to winner’s wallet.

LudoFansClub is not liable for any network connectivity issue faced by user.

LudoFansClub will give users 120 seconds ( 2 minutes ) of airtime to resettle its connectivity & completion of the game.

Only a participant can use his/her coins in 1 on 1 mode & Friends mode. Coins would be unused in practice mode.

Legality of Game of Skill

Games of skill are legal, as they are excluded from the ambit of Indian gambling legislation including, the Public Gambling Act of 1867.The Indian Supreme Court in the cases of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) has held that a game in which success depends predominantly upon the superior knowledge, training, attention, experience and adroitness of the player shall be classified as a game of skill.

The contest described above is prominently a game of skill, once you get that number how you play involves a strategy, planning & skill. Do you move the same token over and over again until it reaches the end? Or do you move different tokens at different times to ensure that they stay safe and away from the opponent’s tokens? Or do you use your token to kill the opponent’s tokens ? How to manage your tokens on the safe points ( stars ) to let it unaffected by opponent’s token.

Ludo is a game where a lot of concentration, planning, strategy to understand the opponent's planning is required to win a game.

A player with good experience & understanding of ludo skills with best of strategy building skills along with excellent presence of mind can dominate.

LudoFansClub therefore offers a practice mode to let all players play & test their skills before joining any paid mode.

LudoFansClub highly recommends that if a player is inexperienced or not good with ludo skills then he/ she should spent lot of time playing on practice mode to enhance his /her skills as skills are really required to correctly strategize the moves after getting a number on roll of dice.

So a participant should have a high level of skill & need to have a good strategy in order to successfully win at Ludo.

By participating in this Contest(s), each Participant acknowledges and agrees that he/she is participating in a game of skill.

Eligibility

The Contest(s) are open only to persons above the age of 18 years.

The Contest(s) are open only to persons currently residing in India.

LudoFansClub may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contest(s). Currently, individuals residing in the Indian states of Assam, Odisha or Telangana may not participate in the paid version of the Contest as the laws of these states bar persons from participating in games of skill where participants are required to pay to enter.

Persons who wish to participate must have a valid email address.

Only those Participants who have successfully registered on the LudoFansClub as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in the Contest and winnings.

Payable All prizes shall be subject to deduction of tax ("TDS") as per the Income Tax Act 1961. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize.

Miscellaneous The decision of LudoFansClub with respect to the awarding of prizes shall be final, binding and non- contestable. Participants playing the paid formats of the Contest(s) confirm that they are not residents of any of the following Indian states - Assam, Odisha or Telangana. If it is found that a Participant playing the paid formats of the Contest(s) is a resident of any of the abovementioned states, LudoFansClub shall disqualify such Participant and forfeit any prize won by such Participant. Further LudoFansClub may, at its sole and absolute discretion, suspend or terminate such Participant's account with LudoFansClub. Any amount remaining unused in the User's Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to the User by an online transfer to the User's paytm account on record with LudoFansClub, subject to the processing fee (if any) applicable on such transfers as set out herein. If it is found that a Participant playing the paid formats of the Contest(s) is under the age of eighteen (18), LudoFansClub shall be entitled, at its sole and absolute discretion, to disqualify such Participant and forfeit his/her prize. Further, LudoFansClub may, at its sole and absolute discretion, suspend or terminate such Participant. All prizes are non-transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash claims can be made in lieu of prizes in kind.

General Conditions

If it comes to the notice of LudoFansClub that any governmental, statutory or regulatory compliances or approvals are required for conducting any Contest(s) or if it comes to the notice of LudoFansClub that conduct of any such Contest(s) is prohibited, then LudoFansClub shall withdraw and / or cancel such Contest(s) without prior notice to any Participants or winners of any Contest(s). Users agree not to make any claim in respect of such cancellation or withdrawal of the Contest, or contest it in any manner.

Release and Limitations of Liability

Users shall access the LudoFansClub Services provided on LudoFansClub voluntarily and at their own risk. LudoFansClub shall, under no circumstances be held responsible or liable on account of any loss or damage sustained (including but not limited to any accident, injury, death, loss of property) by Users or any other person or entity during the course of access to the LudoFansClub Services (including participation in the Contest(s)) or as a result of acceptance of any prize.

By entering the LudoFansClub and accessing the LudoFansClub Services provided therein, Users hereby release from and agree to indemnify LudoFansClub, and/ or any of its directors, employees, partners, associates and licensors, from and against all liability, cost, loss or expense arising out their access to the LudoFansClub Services including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part, or otherwise.

LudoFansClub accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself or third parties.

Users shall be solely responsible for any consequences which may arise due to their access of LudoFansClub Services by conducting an illegal act or due to non-conformity with these Terms and Conditions and other rules and regulations in relation to LudoFansClub Services, including provision of incorrect address or other personal details. Users also undertake to indemnify LudoFansClub and their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by LudoFansClub on account of such act on the part of the Users.

Users shall indemnify, defend, and hold LudoFansClub harmless from any third party/entity/organization claims arising from or related to such User's engagement with the LudoFansClub or participation in any Contest. In no event shall LudoFansClub be liable to any User for acts or omissions arising out of or related to User's engagement with the LudoFansClub or his/her participation in any Contest(s).

In consideration of LudoFansClub allowing Users to access the LudoFansClub Services hosted on the LudoFansClub, to the maximum extent permitted by law, the Users waive and release each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against LudoFansClub, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the provision of LudoFansClub Services or related to the Contests or the prizes of the Contests.

Disclaimers

To the extent permitted under law, neither LudoFansClub nor its parent/holding company, subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, the failure to store, the mis-delivery, or the untimely delivery of any information or material.

To the extent permitted under law, LudoFansClub shall not be responsible for any harm resulting from downloading or accessing any information or material, the quality of servers, games, products, LudoFansClub services or sites, cancellation of competition and prizes. LudoFansClub disclaims any responsibility for, and if a User pays for access to one of LudoFansClub's Services the User will not be entitled to a refund as a result of, any inaccessibility that is caused by LudoFansClub's maintenance on the servers or the technology that underlies our sites, failures of LudoFansClub's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control. In addition, LudoFansClub does not provide any warranty as to the content on the LudoFansClub(s). LudoFansClub(s) content is distributed on an "as is, as available" basis.

Any material accessed, downloaded or otherwise obtained through LudoFansClub is done at the User's discretion, competence, acceptance and risk, and the User will be solely responsible for any potential damage to User's computer system or loss of data that results from a User's download of any such material.

LudoFansClub shall make best endeavours to ensure that the LudoFansClub(s) is error-free and secure, however, neither LudoFansClub nor any of its partners, licensors or associates makes any warranty that:

• The LudoFansClub(s) will meet Users' requirements
• LudoFansClub(s) will be uninterrupted, timely, secure, or error free
• The results that may be obtained from the use of LudoFansClub(s) will be accurate or reliable; and
• The quality of any products, LudoFansClub Services, information, or other material that Users purchase or obtain through LudoFansClubcom(s) will meet Users' expectations.

In case LudoFansClub discovers any error, including any error in the determination of Winners or in the transfer of amounts to a User's account, LudoFansClub reserves the right (exercisable at its discretion) to rectify the error in such manner as it deems fit, including through a set-off of the erroneous payment from amounts due to the User or deduction from the User's account of the amount of erroneous payment. In case of exercise of remedies in accordance with this clause, LudoFansClub agrees to notify the User of the error and of the exercise of the remedy(ies) to rectify the same.

To the extent permitted under law, neither LudoFansClub nor its partners, licensors or associates shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our sites, even if we have been advised of the possibility of such damages.

Any LudoFansClub Services, events or Contest(s) being hosted or provided, or intended to be hosted or provided by LudoFansClub and requiring specific permission or authority from any statutory authority or any state or the central government, or the board of directors shall be deemed cancelled or terminated, if such permission or authority is either not obtained or denied either before or after the availability of the relevant LudoFansClub Services, events or Contest(s) are hosted or provided.

To the extent permitted under law, in the event of suspension or closure of any Services, events or Contests, Users (including Participants) shall not be entitled to make any demands, claims, on any nature whatsoever.

Taxes Payable

Taxes Payable All prizes shall be subject to deduction of tax ("TDS") as per the Income Tax Act 1961. As of April 1, 2018, the TDS rate prescribed by the Government of India with respect to any prize money amount that is in excess of Rs. 10,000/- is 31.2% of the total prize money amount. In case of any revisions by the Government of India to the aforementioned rate in the future, TDS will be deducted by LudoFansClub in accordance with the then current prescribed TDS rate. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.

Cancellation Policy

LudoFansClub’s focus is 100% customer satisfaction. In the event of an error in the transaction, wrongful transfers, mistaken identity, or any other issues that can be verified and proven, we will refund the money in question to the user, provided the reasons are genuine and proved after investigation. Please read the fine print on each league, contest, tournament or service we provide before paying for it, it provides all the details about the services we provide and the contest entries users purchase. In case of dissatisfaction from LudoFansClub’s services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

For cancellations on transactions already completed please contact us via the Contact Us section on the app or the website.

Return And Refund

A detailed explanation of ludofansclub.com’s Refund Policy is given below:

User Refund Request

In cases of accidental or erroneous cash credits to any party, user or company, we (the company) can independently or you can request for a refund within two weeks of initiating the transaction. LudoFansClub will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation. The refund amount will be credited within two weeks to the financial instrument/platform that was used to make the corresponding transaction.

Account Cancellation

In the event you like to cancel your subscription with LudoFansClub, please write to us at ludofansclub@gmail.com from your registered email ID. Your win wallet and main wallet balance (called ‘account balance’) will then be refunded to the payment method of your choice. Please be informed that certain payment methods may attract additional processing fees that will be deducted from your account balance. We’ll also deduct all kinds of bonuses or incentives we ever offered you from your account balance. Because you’re cancelling your account with us, we’ll have to deactivate the same to prevent you from participating in any of our contests. If you however would like to become a member with us again in future, please feel free to contact us first.

Technical Issues

We trust our product so much that we 100% guarantee to refund your money either due to an error or mistake in the transaction or in case you end up having to lose any of our LudoFansClub contests solely because of technical problems in our LudoFansClub mobile application. We however will need sufficient evidence from you to investigate the issue, upon investigation if it is proved that the error/issue is technical we’ll refund you. Since we strive to make our product the best, we might ask questions to gather your feedback of the error and reproduce the same. Please make sure to provide a valid payment method with sufficient details for us to process your refund. The onus of providing accurate/valid and your bank/paytm/credit/debit card details is with you. We’ll provide you the refund transaction and reference number thereof in an email sent to you shortly after the refund transaction is successfully submitted at our end. Please allow 48 hours to receive the refund, in case you still have not received the refund, please contact us immediately. Only the entry fee of the contest deducted from your wallet/account will be refunded but not the total estimated winning amount of the contest under the assumption that requested user has highest probability of winning the contest, therefore the maximum refund will be your entry fee deducted from your wallet.

Service Disruption

LudoFansClub is not responsible for any loss resulting from the cancellation of any games due to Service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to cancellation of games caused by factors that are beyond the reasonable control of LudoFansClub.

Failed Account Validation

LudoFansClub has the right to check or validate the personal information of the players from time to time. The process of validation can be done through a phone call or via email. If we are not able to get in touch with you at first, several attempts will be made to establish contact with you. In the event that the validation is unsuccessful, or we are unable to contact you after making all possible attempts, we reserve the right to suspend your account and refund the amount lying in your account to the financial instrument/platform that you used to make the payment online.

Cancellation of Promotions

LudoFansClub contests, offers, bonuses, tournaments and games may get cancelled or discontinued at any moment without any prior notice. LudoFansClub disclaims any liability, except the refund of the entry fee wherever applicable.

Voluntary Account Termination

You may cease to use our gaming services and terminate your account by emailing us at ludofansclub@gmail.com with a clear explanation of your intention and duration from 48 hours to 6 months. After evaluating your case, at our discretion, LudoFansClub.com will refund your account balance minus any bonuses, incentives or promotional offers credited to your account within 10 working days and terminate your account. Please note, that any account actions you take after emailing your request for terminating your account, including, but not limited to, playing cash games, tournaments, depositing and withdrawing money, will be deemed as actions taken solely by you and LudoFansClub shall not be responsible for your actions.

Forfeiting Inactive account

If your account has been inactive for over 365 days and has an unused balance, LudoFansClub shall remind you two times to activate your account. To activate your account, you must log in and use your cash balance by playing a cash game. After the reminders, if you do not activate your account your cash balance shall be forfeited to LudoFansClub. All reminders shall be sent to the email or phone number listed on your profile, as part of the account details and information you submitted to LudoFansClub. Accounts found in breach of our Terms and Conditions shall receive no reminders, and the unused funds in such accounts shall be subject to the terms of our Breach and Consequences policy.

Contact Our Support

LudoFansClub support team is available to assist you, so please write to us at ludofansclub@gmail.com from your registered email ID and share your concern or issue, our representative will reach out to you to resolve the matter.